Joint Use of Personal Information

The Companies’ group will jointly use the following personal information of customers.

＜Categories of Personal Information Jointly Used＞
Name; gender; date of birth; address; contact details, including telephone number and email address; family information; reward points information; member ID and password; audio and video from which the individual can be identified; store visit history; purchase history; service usage; and test and examination results relating to eyesight and hearing.

＜Scope of Joint Users＞
The Intermestic Group, comprising Intermestic Inc. and its subsidiaries and affiliates, limited to entities incorporated in Japan.

＜Purposes of Use by Joint Users＞
As stated under “Customers’ Personal Information” in “Purposes of Use of Personal Information” above.

＜Entity Responsible for Management of Jointly Used Personal Information＞
Visionary Holdings Co., Ltd. Daisuke Matsumoto, Representative Director and President
8F, Shin-Yokohama SH Building, 3-9-3 Shin-Yokohama, Kohoku-ku, Yokohama-shi, Kanagawa 222-0033, Japan

＜Methods of Acquisition＞ Acquisition directly from the individual and acquisition through the Companies’ systems. The Companies’ group does not transfer to or jointly use with overseas group companies the personal information of customers who visit or use the Companies’ services in Japan.

Security Control Measures

The Companies’ group implements the following security control measures to ensure the appropriate handling of Retained Personal Data:

・Appointing a person responsible for the handling of Retained Personal Data
・Clearly defining the employees who handle Retained Personal Data and the scope of the Retained Personal Data handled by those employees, and establishing a reporting and communication system for notifying the responsible person when a violation or indication of a violation of applicable law or internal rules is identified
・Providing employees with regular training on matters requiring attention in the handling of Retained Personal Data
・Taking measures to prevent theft or loss of devices, electronic media, documents, and other items used to handle Retained Personal Data, and taking measures so that personal data cannot be readily identified when such devices or media are carried, including when moved within business premises
・Implementing access controls to limit the personnel authorized to access Retained Personal Data and the scope of personal information databases and similar resources they may handle
・When Retained Personal Data is stored in a foreign country, understanding the personal information protection system of that country and implementing appropriate security control measures

Procedures for Requests for Disclosure, etc.

Under the procedures below, the Companies’ group will respond in good faith, within a reasonable scope and period, to all Requests for Disclosure, etc. made by an individual in relation to personal information over which the Companies’ group has the authority to respond. Such requests include notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to a third party.

1. Purposes of Use
The purposes of use of personal information retained by the Companies are as stated in “Purposes of Use of Personal Information” above.

2. Where to Submit a Request for Disclosure, etc.
Please prepare the Required Documents described in Section 3 below and submit your request by post or email to:
Personal Information Inquiry Desk Visionary Holdings Co., Ltd.
8F, Shin-Yokohama SH Building, 3-9-3 Shin-Yokohama, Kohoku-ku, Yokohama-shi, Kanagawa 222-0033, Japan

Email: privacy@visionaryholdings.co.jp

3. Required Documents
To make a Request for Disclosure, etc., complete all required fields in the applicable document under A) Company-Prescribed Request Form and submit it to the above inquiry desk together with one document under B) Identity Verification Documents.

A) Company-Prescribed Request Form : Personal Information Disclosure Request Form
B) Identity Verification Documents

Please provide a copy of any one of the following documents:

If using a health insurance card, please conceal the insured person’s code and number before making the copy, for example by covering them with paper. If the Companies receive a copy on which the code or number has not been concealed, the Companies will mask that information before handling the document.

If you wish to use an identity verification document other than those listed below, please contact the Companies’ Personal Information Protection Office.

• Driver’s license
• Passport
• Basic Resident Registration Card with photograph
• Residence card or Special Permanent Resident Certificate
• Individual Number Card (My Number Card), front side only
• Health insurance card on which the code, number, and insurer number have been concealed and which displays the holder’s address
• Certificate of residence that does not include the Individual Number (My Number) and was issued within the preceding three months

4. Requests Made by a Representative
If the person making a Request for Disclosure, etc. is the legal representative of a minor or an adult ward, or a representative authorized by the individual concerned to make such a request (a “Voluntary Representative”), the following documents must be submitted in addition to those listed in the preceding section.

＜Legal Representative＞
■Document verifying the representative’s identity: the same documents as those listed in Section 3.B above.
■Document verifying authority to act: please provide a copy of any one of the following:

• Certified copy of the family register, with the registered domicile concealed
• Certificate of residence that does not include the Individual Number (My Number) and was issued within the preceding three months
• Health insurance card on which the code, number, and insurer number have been concealed and which displays the holder’s address
• Certificate of registered matters concerning adult guardianship

If a document, such as a certified copy of the family register, states the registered domicile, please conceal that portion before making the copy, for example by covering it with paper. If the Companies receive a copy on which the registered domicile has not been concealed, the Companies will mask that information before handling the document.

If using a health insurance card, please conceal the insured person’s code and number before making the copy. If the Companies receive a copy on which the code or number has not been concealed, the Companies will mask that information before handling the document.

＜Voluntary Representative＞
Document verifying the representative’s identity: the same documents as those listed in Section 3.B above.
Documents verifying authority to act: originals of both of the following are required:

■Power of attorney issued by the individual who is the subject of the Request for Disclosure, etc.
■Seal registration certificate for the seal affixed to the power of attorney

• Power of attorney issued by the individual who is the subject of the Request for Disclosure, etc.
• Seal registration certificate for the seal affixed to the power of attorney

5.Fees and Method of Payment
Fees vary depending on the requested method of notification and the nature of the request.

• Notification by email: free of charge, regardless of the nature of the request.
• Notification in writing where the request is for disclosure or notification of the purpose of use: JPY 650 per application. Please enclose postage stamps or a postal money order for the amount with the request documents.
• Notification in writing where the request is for a matter other than disclosure or notification of the purpose of use: free of charge.
If the fee is insufficient or is not paid, the Companies will notify the requester. If payment is not made within the prescribed period, the Companies will treat the request as not having been made.

6. Method of Response
＜If Notification by Email Is Requested＞
The Companies will send an email to the email address entered in the “Requester” section of the request form.
＜If Notification in Writing Is Requested＞
The Companies will send the written response by restricted delivery mail for receipt by the addressee only to the address entered in the “Requester” section of the request form.

7. Personal Information Acquired in Connection with Requests for Disclosure, etc.
Personal information acquired in connection with a Request for Disclosure, etc., including attached identity verification documents, will be handled only to the extent necessary to process the request. Submitted documents will be retained for two years after the response to the request has been completed and will then be disposed of.

The Companies may decline disclosure or otherwise decline to respond in any of the following circumstances. If the Companies decide not to disclose or respond, they will notify the requester of the decision and the reason. Fees will not be refunded even where a request subject to a fee is not disclosed or otherwise not acted upon.

• The requester’s identity cannot be verified, including where the address stated in the request form, the address stated in the identity verification documents, and the address registered with the Companies’ group do not match
• In the case of an application by a representative, the representative’s authority cannot be verified
• The prescribed request documents are incomplete or defective
• Disclosure or another response may harm the life, body, property, or other rights or interests of the individual concerned or a third party
• Disclosure or another response may materially interfere with the proper conduct of the business of the Companies’ group
• Disclosure or another response would violate another law or regulation